Volunteering & Cultural Norms
When volunteering abroad, you will come in contact with cultural norms that may be different to what you’re used to.
For example, the way you dress and behave may be interpreted differently than it is at home. The organisation you will join for your placement will likely have specific guidance on things to consider.
Research where the communities you will work with have come from and what challenges and conflicts they may have fled from.
Speak to people, check how they are doing, be supportive.
You may need to adapt the way you greet people - a smile or a nod are the best
way to start.
shake hands with
people you do not know well. Avoiding physical contact and overt affection is a good general rule of intercultural communication.
Don't be disrespectful, and engage in conflict with local authorities and communities. While you may find their ways disagreeable, causing issues is damaging to the project you volunteer for.
Research the location you will visit, learn more about the local population and learn basic phrases.
Don't initiate conversations about someone's journey to Europe, their home country, or their loved ones - it may trigger traumatic memories.
If somebody chooses to share their story, however, listen.
Perform the tasks assigned to you with great care.
Don't offer legal,
financial and/or medical
advice if you are not qualified
or trained to provide such information.
Ask the organisation for referral
pathways to experts so people can
access the advice they need.
Don't make promises and offer unrealistic support to service users! The asylum process
is confusing and stressful - people are
under a lot of pressure and setting
expectations for something you
cannot deliver is unfair and
damaging to all parties.