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Mobile Info Team

Mobile Info Team

Mobile Info Team is determined to work towards a future where people on the move in Greece have fair access to asylum and are treated with the respect their humanity deserves. We do this by providing people on the move with vital information, clarification and assistance for the entire duration of their asylum procedure.

We provide support in several ways:

  • Through the provision of general information on our website and Facebook page, people on the move are kept accurately informed about new developments and changes to the Greek asylum system, integration measures, family reunification procedures and more.

  • The provision of individual information offers people on the move access to tailored information regarding their specific situation. We respond to any questions they may have, communicating through Facebook messenger, WhatsApp, email and during our twice-weekly in-person information sessions in 5 languages - Arabic, Farsi, Urdu, English and French.

  • Our full-time lawyer and senior caseworkers also provide individual in-depth case support to individuals whose legal issues are particularly complex and necessitate special attention and the allocation of further resources.

We advocate for the rights of people on the move, by collecting testimonies, publishing reports, and engaging with other actors in order to put the protection and promotion of human rights on the European political agenda and change key obstacles faced by asylum seekers and refugees in Greece.

  • Where is it?

    Thessaloniki, Greece

  • What will I be doing?

    As a Caseworker, you will support the individual information provision for people on the move by:

    • Providing tailored (legal) advice to inquiries we receive on our WhatsApp and

    • Facebook hotlines and during our in-person information sessions;

    • Working in close collaboration with our translator team to reply to inquiries;

    • Keeping up to date with relevant legal topics, such as refugee law, Greek asylum procedure and European asylum law.

  • What impact would I have?

    Mobile Info Team aims to improve the situation of people on the move by providing them with vital information, clarification and assistance for the duration of their asylum procedure. They advocate for their rights and dignity in refuge and help try to find solutions for the problems they face along the way.

  • Who will I be working with?

    You will work within a team of 6 caseworkers, 7 translators, 2 senior caseworkers, an advocacy officer, research officer, Greek lawyer, finance and fundraising manager, project manager and a director. All together will support people on the move in Northern Greece providing them with vital information, clarification and assistance for the full duration of their asylum procedure.

  • Minimum age

    Our selection is based on experience. In practice, this often means our caseworkers are 24 years or older, but with the right experience and study background it can be that volunteers are younger. 

  • Accommodation

    We can provide recommendations for accommodation. For the first two weeks, we can offer accommodation if needed. 

    Costs for accommodation in Thessaloniki differ from 150 euros - 500 euros per month.

  • Extra Costs

    Travel costs to get to Thessaloniki.

  • Skills required

    • Case worker/legal support
  • Interested in volunteering?

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